Who We Are

Old Bakery Distillery Limited (“we” or “us”) is the data controller for the personal information collected through this website. This means we decide how and why your information is used. We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We also follow the Privacy and Electronic Communications Regulations (PECR) when we contact you by email.

Our address is The Old Bakery, 2-3 Pymmes Mews, London N13 4PF. Our ICO registration number is ADD ICO REGISTRATION NUMBER.

What Information We Collect

Depending on how you use the site, we may collect the following.

• Order details: your name, billing and delivery address, email address, phone number and what you bought.
• Account details: your login details, order history and wishlist if you create an account.
• Enquiries: anything you send us by email, phone or enquiry form, including enquiries about bespoke white label gin.
• Marketing preferences: your email address and your choices if you sign up to hear from us.
• Competitions and events: the details needed to run a competition or event and to contact winners.
• Technical information: your IP address, browser type, device and the pages you visit. This is collected through cookies and similar technologies (see section 06).

We do not see or store your full card details on this website. Card payments go directly to our payment providers.

Why We Use It

The law says we must have a lawful reason for using your information. Ours are set out below.

• To fulfil a contract with you. We use your order details to take payment, deliver your order and deal with any returns or refunds.
• To meet a legal obligation. We keep records for tax and accounting purposes. We also confirm you are old enough to buy alcohol.
• For our legitimate interests. We use information to answer your enquiries, keep the website secure, prevent fraud and understand how the site is used. We only do this where it does not override your rights.
• With your consent. We send marketing emails and set optional cookies only if you have said yes. You can change your mind at any time.

Age Restriction

We sell alcohol, so this website is for people aged 18 or over. We ask you to confirm your age when you visit. We may also ask for proof of age when we sell or deliver alcohol. We do not knowingly collect personal information from anyone under 18. If you think a child has given us their details, please contact us and we will delete them.

Marketing Emails

If you have agreed to hear from us, we may email you about our gin, rum, whisky, events and special offers. Every email has an unsubscribe link. You can also opt out at any time by emailing leena@oldbakerygin.com. We never sell your details or pass them on for other companies to use for their own marketing.

Cookies

Cookies are small files saved on your device when you visit a website. We use strictly necessary cookies to make the site work. These keep your basket and login working and remember your age confirmation. We only use optional cookies if you accept them in our cookie banner. Optional cookies may include analytics and content embedded from other sites, such as videos from Vimeo.

You can change or withdraw your cookie choices at any time using the cookie settings on this site. You can also block cookies in your browser settings. Some parts of the site may not work properly if you do.

Who We Share It With

We only share your information where we need to. This includes:

• payment providers who process your payments
• couriers who deliver your order
• website hosting, email and marketing providers who help us run the business
• accountants and other professional advisers
• the police, HMRC or other authorities if the law requires us to
• a new owner, if our business is sold or merged, so that we can keep serving you

These providers may only use your information to provide their service to us. Payment providers also have their own privacy policies, which we recommend you read. Once you leave our website or are sent to another site, this policy no longer applies.

Sending Information Abroad

Some of our providers are based outside the UK. Where this happens we make sure your information is protected by appropriate safeguards, as UK law requires. This may include approved contract terms or transfers only to countries the UK considers to have adequate protection.

How Long We Keep It

We only keep your information for as long as we need it. We keep order and invoice records for six years to meet tax and accounting rules. We keep marketing details until you unsubscribe or ask us to delete them. We keep enquiries only for as long as needed to deal with them and any follow up.

Keeping It Secure

We take sensible steps to protect your information from being lost, misused, accessed without permission, changed or destroyed. Our website uses SSL encryption. Card payments are handled by our payment providers, who follow industry security standards. No method of sending or storing information online is completely secure. We will tell you and the Information Commissioner’s Office (ICO) if a data breach puts your rights at serious risk.

Your Rights

Under UK data protection law you have the right to:

• ask for a copy of the personal information we hold about you
• ask us to correct anything that is wrong or incomplete
• ask us to delete your information in certain situations
• ask us to restrict how we use your information
• object to us using your information for our legitimate interests or for direct marketing
• ask for your information in a portable format where this applies
• withdraw your consent at any time where we rely on it

To use any of these rights, contact us using the details in section 14. We will usually reply within one month. There is normally no charge. We may need to check your identity first.

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or by calling 0303 123 1113.

Links To Other Sites

Our site may link to other websites. We are not responsible for their privacy practices. Please read their privacy policies before you share any information with them.

Changes To This Policy

We may update this policy from time to time. The date at the top shows when it was last changed. Please check back now and then. If we make important changes we will tell you on this page.

Contact Us

If you would like to see, correct or delete the information we hold about you, make a complaint or ask a question, please contact our Privacy Compliance Officer.